Job Description

Description

SEWS—El Paso Customer Service Center (Eastside)

Job Title: Assistant General Manager

Department: Material Planning & Logistics (MP&L)  

Basic Purpose:

Responsible for managing the Customer Relations Specialist team under locations in El Paso (ECSC) and Indiana (ICSC/HJI), and to the Sequence Center (Louisville, Detroit and Indiana). Approx. 50 Customer Relations Specialists and support with direction of daily shipments for 150 other warehouse workers including the Temporary Services. This includes 7 managers and 2 Assistant Managers. Supporting 85 shipping Locations between Ford, Stellantis, Rivian, Tesla, GM, with management inventory and shipments from 12 SEWS plants and 2 sub-contractors.

Job Duties and Responsibilities:

• Monitor customer demand for assigned finished goods to assure quality and monitor change, assist internal departments to resolve demand related problems both internally and externally.
• Manage daily activities of assigned customer wire harnesses production; work with manufacturing partners to quickly resolve problems that arise on a daily basis.
• Get to know all assigned finished goods parts, plant locations, production methodologies, related systems, procurement methods, lead-times, and internal warehouse handling procedures to maintain stability.
• Utilize production planning system to manage assigned tasks and maintain inventory levels in accordance with company policy. Request decisions to the Assistant Manager or Manager when shortages/overages are identified and negotiations are required.
• Cognizant of on-hand and in-transit finished goods inventory and departmental inventory plan. Provide instruction regarding part flow and material movement requests to responsible parties when required.
• Revise delivery schedule against inventory plan to identify possible internal / external inventory shortages, if any, then communicate to assistant manager and work with manufacturing plant.
• Work with manufacturing plants to make sure they follow our production plans and make sure they ship schedule production and get delivery to the finished goods warehouse group.
• Formulate a contingency plan based on risk assessment to protect inventory and customers when needed to avoid a major delivery problem.
• Participate as an active member of any prototype / new model start-up activity on behalf of production planning business unit. Participate in all meetings and act accordingly to meet department objectives.
• Update, control, and internally disseminate finished good design level change information. Participate in Design Engineer meetings to provide planning information for any design changes.
• Follow business unit policies, procedures, and work instructions. Assist with documentation and work instruction creation as required by management.
• Assist Assistant Manager with monthly business unit reporting as required by management (such as meeting minutes, P.O. comparison reports, etc.)

Qualifications:

• 10-12 years progressive experience including 1-2 years as Manager or Executive Coordinator.
• Bachelor’s Degree required, Business Management/Supply Chain Management or similar study preferred.
• 10 years minimum experience in production and/or material planning and warehouse operations, sequential manufacturing, scheduling, international business and import experience required.
• Strong mathematical skills required.
• Proficient skills in MS Office ( Excel, Access, Power Point, Word) required.
• Excellent verbal and written communication skills, Bilingual English/Spanish required.
• English fluency required. Spanish reading, typing, and speaking proficiency required.
• Knowledge of sequential manufacturing, scheduling, international business, import experience preferred.
• Knowledge of the effective manufacture and distribution of finished goods, primarily on Automotive industry.
• Stellantis + Ford e-supplier portal experience preferred.
• Must be able to perform in a stressful environment.
• Teamwork - collaboration Proven work experience as a Supply Chain Analyst, Logistics Coordinator or similar role.
• Experience in data mining, analysis and reporting.
• Familiarity with supply chain processes (e.g. inventory planning, warehouse management)
• Working knowledge of MS Office, relational databases and ERP systems (e.g. SAP)
• Analytical mind with business acumen
• Problem-solving aptitude
• Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.

About Sumitomo Electric Wiring Systems, Inc.

Sumitomo Electric Wiring Systems, Inc. (SEWS) is part of the Sumitomo family of companies, a 400 year old brand with a reputation for quality and reliability.With the support of facilities throughout North America, SEWS has been delivering innovative solutions to automakers for over 30 years, and is a leading supplier of electrical distribution systems, components and electronics.SEWS is committed to technical development worldwide and with a global network of resources, is able to deliver a truly competitive advantage to each of our customers.Our associates are what drive Sumitomo’s continued growth, which is why we proudly offer a competitive salary and comprehensive benefits package, including Medical, Dental, Vision, Disability, Life, 401(k) with match, tuition benefits, paid holidays and vacation.

To learn more about us, please visit www.sewsus.com.

Follow Us on LinkedIn: https://www.linkedin.com/company/sumitomo-electric-wiring-systems

About the Sumitomo Electric Group

Since the founding of Sumitomo Electric Industries, Ltd. in 1897 with copper wire production, we have developed many new technologies and products through innovative R&D activities based on Sumitomo Electric manufacturing technologies for electric wires and power cables.With more than 350 subsidiaries worldwide, we continue to introduce a wide variety of products that fulfill the expectations of society, in five business fields: Automotive, Information & Communications, Electronics, Environment & Energy, and Industrial Materials.We are a Fortune global 500 company.

To learn more about Sumitomo Electric Group, please visit http://global-sei.com.

Follow Us on LinkedIn: http://www.linkedin.com/company/sumitomo-electric

**Interested Candidates Should Submit Cover Letter when Applying.** 
An Equal Opportunity Employer M/F/D/V 

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