Customer Service and Sales Representative Job at A-1 Locksmith, Carrollton, TX

NGtCL2NJbU42LzBwaGx6L3JRTHg1SVMweEE9PQ==
  • A-1 Locksmith
  • Carrollton, TX

Job Description

Join A-1 Locksmith, a family-owned and operated company since 1949, as a Customer Service Representative and become part of our growing team. With a strong reputation and an A+ rating with the Better Business Bureau, we pride ourselves on providing exceptional customer service. We are seeking dedicated individuals who are eager to learn and grow with our company.

Responsibilities

  • Act as the first point of contact for customers, addressing their needs and concerns with respect and empathy
  • Answer phone calls in a timely and consistent manner
  • Manage email inboxes and provide online chat support
  • Create jobs, estimates, and quotes for customers
  • Develop and maintain knowledge of product information and pricing
  • Communicate effectively with our Dispatch team and Locksmith technicians
  • Transfer calls when necessary and provide the highest quality of customer service

Qualifications

  • High school diploma or equivalent
  • Availability to work morning/afternoon/evening shifts and Saturdays
  • Ability to handle a fast-paced environment with minimal supervision
  • Proficient computer skills, including experience with Microsoft Office and Google Software
  • Strong multitasking and detail-oriented abilities
  • Professional composure under all circumstances
  • Eagerness to learn and grow within the company
  • Spanish language skills are a plus but not required

Benefits

  • Great work culture and team-oriented environment
  • Two days off per week guaranteed, closed Sundays and holidays
  • Health, Vision, and Dental options for full-time employees
  • Overtime opportunities
  • Unlimited opportunity for growth within the company
  • 90-day review and annual reviews

Starting pay depends on experience.

If this sounds like a good fit for you, we'd love to hear from you!

Job Tags

Full time, Work at office, Sunday, Day shift, Saturday, Afternoon shift, 2 days per week,

Similar Jobs

Hwaro

Sous Chef Job at Hwaro

 ...Hwaro (opening in early October 2025), is a new concept by Sungchul Shim and the team behind Michelin awarded Kochi and Mari. Hwaro is a chefs table dining concept located inside theGui Steakhouse. Hwaro will offer a fine-dining tasting menu. We are currently looking... 

Spring Footwear Corp

Imports and Logistics Coordinator/Supply Chain Coordinator Job at Spring Footwear Corp

 ...with every pair of shoes we ship. The Imports and Logistics Coordinator is responsible for overall supply chain (production, procurement and logistics)...  ...coordinate all import shipments, including analyze, manage and plan the companys purchasing and import processes... 

Graham Packaging Company

Industrial Maintenance Technician II - Starting at $31.50/hr. Job at Graham Packaging Company

 ...and taking action for continuous improvement and growth.**Overview**Graham Packaging Company is looking for a Industrial Maintenance Technician II based in Tolleson, AZ. This opening is for 2ND which operates during the hours of 6p-6a. (Training will take place on day... 

Banfield Pet Hospital

Veterinary Assistant Job at Banfield Pet Hospital

 ...The Veterinary Assistant supports the veterinarians and veterinary technicians in ensuring quality veterinary care for all pets, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital environment. ESSENTIAL RESPONSIBILITIES... 

Procter & Gamble

Quality Assurance Lead Job at Procter & Gamble

 ...crucial role in ensuring the quality and performance of our web applications...  ...based in Cincinnati. Working in the IT team in P&G Global...  ...of experience in Quality Assurance, with a focus on automated testing...  ...schedule & Hybrid Work from Home/Work from Office option+...